The landlord's change to staff contact arrangements with residents . Connect with us on Facebook, Twitter, LinkedIn and Youtube. Our privacy policy, terms of use and cookies policy explain how we manage the details you provide us with when you contact us. I have gone 3 days without heat in coldest week for over 10 years,have waited for response to phone call for 55 mins without success,and I can come up with many more examples of complete disregard of residents entitlements if needed, Hi Ted, I'm sorry to hear about this. Ft. 2241 Sassafras Way Unit F, Wonder Lake, IL 60097. When we said 'turn off the heating to save money', their reply was it doesn't matter if you turn the heaters off, the charges are fixed and remain the same. With a track record in change management and HR, both in the UK and globally, he has developed a strong focus on delivering shareholder value and driving transformational change. please contact Nationwide Property Assistance Ltd (NPA 24:7) on 0345 601 3389. . We use some essential cookies to make our services work. Copyright Stonewater. (03798373) More for STONEWATER HOMES LTD (03798373) Registered office address Lower Weedon Hill Farm, Weedon, Hill, Hyde Heath, Amersham, Buckinghamshire, HP6 5RH . Chair of Nominations and Remuneration Committee, Chair of Governance and Assurance Challenge and Assurance Panel. Note: The emergency phone line is monitored all day every day. Marches Housing Association Limited (MHAL). He has extensive experience in both the social housing sector and local authorities and considerable knowledge in socio-economic regeneration matters. Stonewater is a joke and is even worse now since the merger happened several years ago. It operated in most counties of England.[15]. stonewater housing association head office address. We're Abri, a housing association based in the south of England. Stonewater 2014-2023 Accessibility | Public Liability Insurance | Modern slavery and human trafficking statement | Gender Pay Gap Statement | Privacy and cookies Web design and development by Nvisage. Very recently moved in to a house with stone water, Julija has been so lovely and so supportive and going out her way to do things, very good communication and a easy and settled process, thank you so much! 3 Beds. Modern slavery and human trafficking statement We use cookies to make our services work and collect analytics information. Sheila was previously Chairman of the Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust. We do wash down and treat mould as the first part of our process but then we will work with you to check if further treatment is needed to stop damp and mould from coming back in your home. To report incidents of anti-social behaviour, please click, All rights reserved. Will pass on to Samantha. I feel like Stonewater are disrespecting me over a repair of my bathroom wall. Rund is a Building Top 150 Consultant and a surveying and construction consultancy. Search for local Housing Associations near you on Yell. About us. We aim to respond to all email queries within two working days. Hursh is a qualified accountant and finance professional with treasury, capital market and corporate finance experience. Hi there. Stonewater contact info: Phone number: +44 1234889494 Website: www.stonewater.org What does . Stonewater are useless, so are the subcontractors they use, No actual thought for the tenants. Program Manager. If you are an L&G customer your complaint will be handled in line with L&G processes. She has significant experience in thecreationand implementation ofdigital solutionsthat align with strategic aims,promoting high standards of technologygovernance through committee experience. View details, map and photos of this single family property with 4 bedrooms and 3 total baths. Stonewater are useless. [1] Stonewater owns and manages 32,000 homes [2] and has turnover of 191 million. Revenue: $100 to $500 million (USD) Stonewater is a leading housing provider. 911 E Hwy 377 Granbury, Texas 76048. Stonewater is one of the largest social housing providers in the UK, owning and managing around 36,000 homes for more than 78,000 customers. In a UK housing first, the affordable home provider will donate 50 to CFT for every house it builds, helping to plant five trees and connect more people to nature, as well as planting as least one tree for every house they build on each . Copyright Stonewater. Please help update this article to reflect recent events or newly available information. If you need to contact us, please use one of the options below. On Sunday afternoon he lift engineer visited the site and taped up the lift access . [1] Stonewater owns and manages 32,000 homes[2] and has turnover of 191 million. 2023 Trustpilot A/S. I've sent some emails internally to get the outstanding repairs chased for you, as well as the ones you have flagged that are communal.- Hani****Hi Jonathan, I've passed your details on today and a colleague will be in touch. As Divisional Chairman of a number of their operating businesses in London, the South East and the Midlands, he was responsible for a number of the group's joint ventures with the Prudential and various local authorities. Raglan properties are a mix of new homes in inner city, urban and rural areas for general rental and shared ownership. Download the app Get a free listing Advertise 0800 777 449. keywords . Save yourself the effort and don't bother. For queries relating to our existing Shared Ownership homes please contact the Commercial Services Team on commercialservices@stonewater.org. But if something has gone wrongand we havent been able to put it right, you can make a formalcomplaint to us. ; Outside of our opening hours, you can report emergency repairs (for issues which are likely to have a significant impact to you or your property) on 01202 319 119; Email us In 2002 Raglan created Raglan Home Ltd to provide homes for sale and a development programme which emphasized shared ownership and key worker homes. Sue was part of the team which created Stonewater, focusing in particular on the development of customer facing services and tenant scrutiny. I'm sorry you are impacted by the recent increase. Angus is a qualified chartered surveyor in the planning and development discipline with 30 years experience in the residential development industry. We're looking for like-minded people to join our team of over 800 talented colleagues who want Copyright Stonewater. - Hani. The conflict in Ukraine is worrying us all, and we understand that many Stonewater customers want to do their bit to help. Patrick is a highly experienced property and asset management professional. View more recently sold homes. Published by at February 16, 2022. . No products in the cart. We'd like to look into this for you - could you please respond to our request for more information? - Hani, Absolutely Pleasure!Been an absolute pleasure!! I have sent your review to the colleague who will chase this up, if it already hasn't been. Housing Ombudsman Service. In May 2021 the association announced plans to move to home-based working with hubs based in Coventry, Reading and Bournemouth. He has also been involved in the formation and operations of joint ventures between British Land and its partners and is director for a number of these joint ventures. disgusting,. To date 11 am on Monday 27 February there has been no further communication. Wish all employees were like her. A retired solicitor, Sheila also brings a commercial perspective and a passion for the diversity and inclusion agenda. #ukhousing t.co/VGrX4w2Jng Listening to your views is really important to help us shape services and ensure were providing value for money. Not only do they mess up every single repair they try to do (that's after months of telling them about the issues, missed appointments, engineers who couldn't gain access ect ect) they also think it's right to charge you full rent with a damaged property. Glad to hear you had a positive experience :) - Hani. On the MyHome login page on the web, Live Chat is available for help with registration or login. This is set out in the Housing Act 1996 and the Housing Ombudsman Scheme. 2.5 Baths. Email - contact@midlandheart.org.uk Website - www.midlandheart.org.uk. Hi Jonathan, I'm sorry that you feel let down by us. Stonewater Housing Association . Why not have a look at our latest vacancies and see what we can offer. All rights reserved. Office. All rights reserved. 2042 Stonewater Court, Hoschton, GA 30548 is a single family home listed for sale at $980,000. Habinteg Housing Association is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014, registered number 19341R. Anyone can write a Trustpilot review. Accessibility [9], Each June the Association's employees participate in a "cleanup-paintup" event, volunteering their time to improve the housing in their communities.[10]. Charitable Industrial and Provident Society, https://www.housingtoday.co.uk/news/stonewater-to-build-1000-homes-next-year/5103051.article, https://edition.pagesuite.com/html5/reader/production/default.aspx?pubname=&pubid=d7343617-c725-4f68-b61d-b0bfb83599cd, Residents set to benefit with Hundred Houses, "New housing project owners aiming to support Exeter homeless". Genesis Housing Association 033 3000 3000. . Nicholas became Stonewaters CEO in 2016, having been CEO of Raglan Housing Association since January 2010. No one takes reasonability, the directors mostly lie they don't call back when they promise they will. Contact Page - I want to make a complaint To make a complaint about a colleague or one of our services, see our complaints page here . Clarion Housing (Typically Bishops Stortford, Sawbridgeworth & Buntingford) 0300 333 8333. Sheila has a wealth of experience in the governance of large complex organisations, as well as that of smaller charities. Our corporate plan Our values Our performance Corporate Social Responsibility Our people . Great communication all round Great experience . The process of registering with Stonewater for my first housing association property was made straightforward by Jo. [5] Raglan raises funding through a bond taken up by an independent bulk annuity provider.[6][7]. The following page contains contact numbers for Housing Associations in East Herts. Rachel Maclean has been appointed as Minister of State. She was really helpfull did her best to get in touch with me . Stonewater, headquartered in Whetstone, Leicester, and established in 2015, is a nonprofit housing association that provides affordable, social housing solutions for those in need. Our approach. Before working in Housing, Anne worked in manufacturing for a number of organisations from SME to Fortune 500 and FTSE 250 latterly as Finance Director for De la Rue in their Currency and Supply Chain division. Twitter Feed: Visit. Your development, progression and personal growth are really important to us at Stonewater - but don't just take our word for it, here's what one colleague shared with us following completion of our Step up to Manager Programme. If you have these photos, please send them to customers@stonewater.org so we can follow up from our side too. We've created a guide to rents and service charges to help answer some of the questions our customers have about what the money is for, and where it goes. In her spare time, Juliana is helping to build a school in the upper region of Ghana in memory of her father. Facebook is Stonewater UK and @StonewaterUK on Twitter. Bristol, United Kingdom. Emailing: info@stbasils.org.uk. Julija has been incredible! The mess, debris, dust ( asbestos probably) and bits like screws, nails etc left lying around on the floors, in stairwells is hazardous, unhygienic. She is a member of the European Structural Investments Funds Sub Committee (ESIF) in Worcestershire. | Awaiting for extra support , What incredible feedback Victoria, thank you so much for sharing this! - Hani. Search for Housing Associations near you on Yell. She has worked in Housing for over ten years at senior level. He has a real passion for creating places for people to live that are attractive, well designed and sustainable. Homes similar to 15000 Tuff Rd are listed between $285K to $650K at an average of $185 per square foot. Please use the appropriate links on this page for our contact details and telephone numbers. Find out more. If you feel you need to make a complaint, the first thing we'll do is try to sort out any concerns you may have and find a solution. 0330 124 3780. housingexecutive@crosbyassociates.co.uk. Below is the press release from Stonewater. 1,840 Sq. Other ways to contact us: By phone. Chair of Assets and Development Challenge & Assurance Panel. From there he moved into the housing sector, working on City Challenge in Newham. The Council suggested the formation of a housing association to undertake the work and take advantage of the grants available. Registered Office: 3 Forbury Place, Forbury Road, Reading, Berkshire, RG1 3YL. SOLD FEB 14, 2023. Contact. Stonewater is set to become a front-runner in the social housing sector with the announcement of a permanent move to hybrid working for colleagues following the outstanding success of homeworking during the COVID-19 pandemic. Ft. 6206 Frosty Winter Ct, Centreville, VA 20120. Glad to hear Julija was a great help to you and your family in this process. She is a graduate in Economics, a Fellow of the Chartered Institute of Housing and a Member of the Chartered Management Institute. The Rentplus homes saw over 100 applicants and all homes have now been allocated. [12] In May 2012 Raglans head office was relocated from Poole to Reading. . Including weekdays between 5 PM and 8:30 AM and also all weekends. Suit C, Lancaster House, Grange Business Park, Enderby Road, Whetstone Town, Leicester, LE8 6EP Tel - 01202 319119 Homes for Ukraine: information for customers, Employment, training and volunteering opportunities, Modern slavery and human trafficking statement, All rights reserved. Head Office. Read more. He has extensive experience in both the social housing sector and local authorities and considerable knowledge in socio-economic regeneration matters. He has held senior management positions across a range of disciplines within the Housing sector, including Director of Asset Services at Amicus Horizon and Head of Strategic Portfolio at Circle. $650,000. We also ensure all reviews are published without moderation. The association also manages housing for the disabled[8] and shelters for the homeless. You can read it here: https://customer-communications.foleon.com/rent-and-service-charges/rent-and-service-charges/service-charge-faqs/. We aim to reply to email form enquiries within two working days. Raglan Housing Association is a Charitable Industrial and Provident Society (no 20558R,[11] registered with the Homes and Communities Agency (HCA) (no L1556). Edit: Edit or Remove. Nicholas became Stonewaters CEO in 2016, having been CEO of Raglan Housing Association since January 2010. Stonewater 2014-2023 Accessibility | Public Liability Insurance | Modern slavery and human trafficking statement | Gender Pay Gap Statement | Privacy and cookies Web design and development by Nvisage. By contacting us through any of the ways detailed below we'll assume you are OK with these measures. If you're an existing customer you can manage your account, including viewing your statement, making a payment or booking repairs, using our MyAbri portal. 1,756 Sq. I have passed this onto my colleague and someone should be in touch soon - Hani. vscode change default formatter for file type. Georgia and Charlotte where absolutley brilliant, they where so helpful, they where a joy to deal with. The treatment was nice and good. Outside of our opening hours, your calls will still be answered by our emergency service. Prior to this, her roles included housing consultant for a range of organisations, Managing Director for a rural LSVT and Head of Service in a former coal field regeneration area. All rights reserved. We use dedicated people and clever technology to safeguard our platform. Enjoy beautiful Stonewater - McHenry County's Premiere Mega Master Planned Community! The Housing Ombudsman's approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. Martin is the current chair of Greenoak Housing Association Ltd, which joined Stonewater Group in 2023. During 2011 and 2012, Raglans annual turnover was 56m. Check out Preston at 681 Hogrefe Road, Independence, KY 41051. To enquire about working together or another business matter, please use this form. Samantha was amazing,very good communication,i knew everything every step of the way,i couldnt thank her a enough for all she did!was perfect! Communal electric is now 9.44 for the use of 1 light-bulb in the hall, which is only alight for about 60 seconds a month. | . Please use the email address or the TownSq App during non-business hours. I feared it would be difficult and impersonal, but she patiently explained all the details and made things clear. Jonathan has an extensive background in delivering new homes with a particular personal interest in rural housing and the long term sustainability of rural communities. Stonewall have decided the communal electric bill for our 29 flats should go up from 9 pounds per week per tenant to, wait for it, 48 pounds per week per tenant. Stonewater is a social housing provider, with a mission to deliver good quality affordable homes to people who need them most. Landlords are encouraged to promote the Code and to share the outcome of their self-assessment with residents. Our Customer Commitments set out how we'll deal with your complaint. Find Stonewater Ltd in Swindon, SN3. Wellbeing & Community Connector Job Type: Permanent - Part Time. By doing this, our aim is to deliver great customer experience as often as possible. He is currently Head of Capital Markets at British Land responsible for managing existing finance and raising new finance and manages relationships with stakeholders including debt investors and rating agencies. Email: corporate.communications@stonewater.org. It is extremely hard to contact someone at Stonewater and when you do, you are often told different things to what someone else might tell you.I often find it best to see if there is one person who can help you through the issue you are facing. Nearby homes similar to 14352 Stonewater Ct have recently sold between $280K to $510K at an average of $250 per square foot. Nicholas became Stonewater's CEO in 2016, having been CEO of Raglan Housing Association since January 2010. STONEWATER HOUSING ASSOCIATION. Taxi Advertisement; Bus Advertisement; Truck Branding; Lamppost Barry is an experienced FTSE group HR director with an MBA and Corporate Governance expertise. | that operates across the UK. ft. home is a 4 bed, 3.0 bath property. Head of Housing @ MDC; General Manager @ Mansfield District Council; Senior Housing Manager and Housing CCT Manager and Neighbourhood Manager @ Bradford Metropolitan . 9.15am-5.15pm: Monday to Friday. This is out if order. Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . Any worries or concerns I had I could go to her and express them and often they would be dealt with same day. The Chief Officer Group manages the day to day running of the business. Our 800+ employees embody our values being ethical, ambitious, passionate, agile and commercial. 3 Beds. Stonewaters development programme is strong and ambitious and is among the largest in the sector. He then held a number of senior positions within Home Group, one of the largest housing associations in the UK. Head Office Contact Information. I think over 3 years I have spoken to 3 decent people.. we have a giant hole in a fire door leading to the outside from rot.. painters who wash paint down the sink, carpenters that use spoons as saws, electritians who couldn't replace a light bulb all who are compulsive liars. MLS# 11705012. The lift broke down with a trapped resident inside who was rescued by the fire service on Saturday morning. The Housing Ombudsman Service is free and impartial, providing dispute resolution for landlords and customers. Don't forget, you can use your MyHome customer account online or on the app to report repairs (including heating and hot water). Very helpful and a genuine personal touch from someone who cares! Then when did talk to each other no one could have been more helpfull . | Location: Home Based. Copyright Stonewater. Call us on 0300 111 3000. Office & AP & AR. Phone Stonewater on 01202 319 119 during our usual opening hours. Our ambitious house-building programme aims to build 1,500 new homes per year from 2019 onwards, driven by our vision of everyone having the opportunity to have a place that they can call home. You can also view our guide to making a complaint. SOLD FEB 10, 2023. $509,900 Last Sold Price. Stonewater is the most incompetent and inefficient organisation I have ever experienced.As long as they are receiving their rents they are OK.They don't answer the phones,their contractors don't do what their obliged to do and complaints are ignored.This is not written lightly but by a resident of 20+ years. Thanks Suzan. Ft. 13614 Ralph Ritchie Rd, Manor, TX 78653. We're very impressed with the whole process from start to finish. , Hi Amo, thank you for the positive feedback. Contact us; stonewater housing association head office address. The charge is based on what they think MIGHT be used, not on actual bills.SO IF THE LIGHTS AND HEATING ARE TURNED OFF, STONEWALL still get 72,000 pounds to cover the bill, but get to keep it because the bill is zero. We're now in February and they are yet to be fixed. Simply not good enough and insufficient attention to well being ! Jonathan is responsible for the strategic delivery of Stonewaters housing development programmes including the implementation of innovative affordable rental and shared ownership schemes. For Sale. We can help. "Brighton Hill houses given makeover by Raglan Housing Association". The landlord was also accredited as Aa2 Credit Rating by Moodys Investors Service prior to its bond being confirmed.[13]. So helpful, Really guided me and made everything clear. Copyright Stonewater. The Housing Ombudsman Service is free and impartial, providing dispute resolution for landlords and customers. //Lgah.Stonewater . In 1976 registration with the Housing Corporation was completed and the name confirmed as Raglan Housing Association.