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Our VAT number is 232 5555 75. . @media (max-width: 465px) { Simply log in and go to My Account, then select Account Preferences. } The seller has the right to modify or cancel this discount deal as it pleases. } If you cant get to your nearest store, you can print off our Returns Form and send us your faulty item by post to the address below. If so, please follow these steps as instructed to ensure a quick return and refund process. . Hi, Regarding the crystal clear message I sent asking toolstation to cancel the order because of the length of time it would take to arrive [which I was advised of by text after the delivery was due], and your reply asking me to advise if a refund or replacement would be most suitable. Most of our items are available for collection. I placed an order for collection, but no longer want it If you want to cancel the order for a full refund, please visit the store or Contact Us for your refund. }. An unwanted item delivered directly from a supplier can also be returned within 30 days of delivery, however you cant return it to a store. Do you agree with Toolstation's star rating? we can check local availability, take payment and reserve it in another Toolstation store nearby - your order will be ready to collect from your selected store within 5 minutes. ichiban teppanyaki food truck menu. Place your order at Toolstation.com 7 days a week, and travel to store once your collection confirmation is received by email or text message. Walter Toolstation S-Line Compact and cost-effective - the Walter Toolstation S-Line . Toolstation is one of the worst places I have ever worked. .secure-payment .container { I placed an order for collection, but no longer want it If you want to cancel the order for a full refund, please visit the store or Contact Us for your refund. Our customer services team can help with arranging a collection for you, for a fixed fee of 9 this will be taken off your refund. Non delivery, no information, no customer service at all. } Find Toolstation in Worcester, WR4. In Stock Today: Items currently in stock at your selected Toolstation store are available to collect within 5 minutes of placing your order, until the store closes. Download our app - the easiest and quickest way to shop! .secure-payment .we-accept, .secure-payment .secure-payments { Our platform. Warehouse operative (Current Employee) - Bridgwater - 10 August 2021. } I was served by the Assistant Manager who I gave all the item details on a piece of paper. Or Click & Collect from one of our 500+ branches from 5 mins later. Please provide the original order reference when returning the item. Find Toolstation in Ayr, KA8. Once again our sincere apologies if there was a . If your item is faulty and was purchased less than 30 days ago, take it to your nearest store in its original packaging for an exchange or refund remember to bring your receipt, invoice or order reference number too. There is no charge for the collection of faulty items, and you cant return bespoke or made-to-measure items unless they are faulty. .secure-payment .we-accept, .secure-payment .secure-payments { Our customer services team can help with arranging a collection for you, for a fixed fee of 9 this will be taken off your refund. Saturday or Sunday delivery is available for 10 when you spend less than 25, or for 5 on orders between 25 and 75. So even if you are not a professional trade worker or a DIY enthusiast, you can still find the tools you need in their catalogue. If were unable to repair or replace the item, well issue a refund. I have been working here since October 2020 as a stop gap between jobs during the Covid pandemic. Please allow for an additional 1-2 days to receive your delivery. Theres no charge for faulty items being collected, and you cant return bespoke or made-to-measure items unless they are faulty. .trolley-totals .we-accept span.panel img { for each of these topics. If its too late to cancel your order, you can still return the unused item using our returns procedure. } box-shadow: none; } Terms of Business. 1. Terms and conditions apply. 7) Can I buy products on site in a branch office? 22-24 Boulevard Royal L-2449, Luxembourg. We can get additional items delivered FREE to your nearest store, ready for you to collect the next day after 12 noon. Check out what 334,510 people have written so far, and share your own experience. Just bring that along to the store when you come to collect your items. Over 700 of plumbing items, radiators etc. } Toolstation UK @ToolstationUK. We continue to deliver to store, site and home however delays are expected. toolstation live chat. ordered 60 metres of coving on Friday was told would arrive Saturday morning between 10-12 and would get phone call when in no phone call so phoned helpline at 1 oclock were I was told no guaranteed delivery before 7 went back at 430 on Saturday to cancel order and was informed there is no deliveries at tradeston at weekend coving wouldnot arrive till Monday when I . Find Toolstation in Cambridge, CB1. Filtering of thread tapping and forming. Finance provided by PayPal Credit. Some products shipped directly from our suppliers may include specific return instructions. Backed by Travis Perkins plc, our freedom to operate as a nimble, entrepreneurial business. I specified cancel in my initial email and gave the . If you would like a copy of your invoice for one of these orders, please Contact Us and well send it to you. Any orders placed after these cut off times will be delivered the following working day. Sat on phone for 40 minutes to be told order had been cancelled. float: none; Secure shopping 1) How long does the warranty on my purchase last? | Read 158,101-158,120 Reviews out of 277,523. . } Corby Order Friday to Sunday before 6pm for Monday delivery; Orders placed after Sunday at 6pm will be delivered the following Tuesday; Pre-12pm Delivery - 10.00 or 5.00 for orders over 25, to arrive before 12pm on the scheduled days above. Find Toolstation in Dunfermline, KY11. Terms and conditions apply. Check out what 333,249 people have written so far, and share your own experience. . . Download our app - the easiest and quickest way to shop! Print off our Returns Form and send us your faulty item by post. I urgently need those items, so wrote to Toolstation again using their online messaging service, to ask for a refund and order to be immediately cancelled. Customers can choose to Click & Collect from . Add your number in My Account, and check My Preferences to make sure youve agreed to SMS order updates. Yes. The following criteria need to be met: Within 14 days of your order, let the trade counter know. .secure-payment .we-accept, .secure-payment .secure-payments { You can either cancel the order if there has been a mistake, or create a new order if you've missed something off. Cant get to your nearest store? contact us. Avoid paying extra when shopping at ToolStation, so place your order now and get 20 Off Einhell Pxc 18V . Orders with multiple items may be split over a few deliveries. Online Ordering. I go on Sunday to either cancel or deliver so I can pick. Dont forget to give us your mobile number so we can text you when your order is ready for collection. Download our app - the easiest and quickest way to shop! Check out what 333,097 people have written so far, and share your own experience. Saturday Delivery - 10.00 or 5.00 for orders over 25 & FREE for orders over 75 (order by 6pm . . If your order has already been placed, the delivery address can no longer be changed. Do you agree with Toolstation's star rating? In addition, a despatch confirmation will be sent for delivery to home orders. Get contact details, videos, photos, opening times and map directions. text-align: center; 22-24 Boulevard Royal L . 05 Oct . The item needs to be packaged and as new as you see in the stores. text-align: center; We had to cancel the order, refund you and send confirmation once this had been done as we were unable to fulfil it. If you cant get to a store, you can also return your item by post. text-align: center; If you have received all of your parcels, but an item is still missing, please contact us with the order and product details so that we can investigate further. Finance provided by PayPal Credit. height: 38px; Just keep an eye out for a spanner icon on the product page this means that the item is eligible for our fast and free repair service. Print off and complete this Returns Form to return your item to the address below: Toolstation You can enter a new delivery address while you are placing an order, or you can add additional addresses if you have a Toolstation account. Download our app - the easiest and quickest way to shop! Credit subject to status, UK residents only, Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie, S.C.A. Check out what 334,510 people have written so far, and share your own experience. Some of these products may be dispatched with specific return instructions. } Toolstation discount code: save 10% off your order. .secure-payment .we-accept span.panel { } Please contact the courier if youd like to edit your address or safe space details in-flight. Find your nearest store using our Store Locator and visit us for help with returns, refunds or exchanges. max-width: 700px !important; These include goods that are cut, mixed or made to your requirements, boilers and boiler parts, used macerators, toilets, dirty water pumps and petrol products. .trolley-totals .we-accept span.panel { This service is available through our stores and Customer Services. All cancellations are accepted or rejected at our discretion. Well offer a repair or replacement provided youve reported the fault within 12 months of purchase. .trolley-totals .we-accept span.panel { All refunds will be made using the method of payment you used. Our stores are open 7 days a week, and staff will assist with any queries, including: For the fastest answer, please use our 24/7 Webchat service. For any other enquiries about returns, exchanges or refunds, please Contact Us. I've told them to stick the entire bloody order where the sun doesn't shine. Order by 9pm Monday - Saturday for free next business day delivery on orders over 25. Credit subject to status, UK residents only, Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie, S.C.A. background-color: transparent; Go to Your Orders and select the order you want to cancel. Check out what 335,225 people have written so far, and share your own experience. If you paid using cash, purchases will need to be returned to a branch. Our registered address is Lodge Way House, Lodge Way, Harlestone Road, Northampton, NN5 7UG. | Read 279,541-279,558 Reviews out of 279,558 Answer.. come on Monday. Any orders placed after these cut off times will be delivered the following working day. Toolstation is was a trusted company but any more ! Avoid toolstation delivery ! Check out what 331,427 people have written so far, and share your own experience. Saying is never be next day promise Other time online coustumer service was unhelpful ! Our store opening times are 7am to 8pm Monday to Friday, 7am to 6pm Saturday and 9am to 4pm Sunday. Sat on phone for 40 minutes to be told order had been cancelled. Recently tried to place a order to reserve goods for collection latter at the Abingdon store, System was so complicated ended up ordering from warehouse for delivery to store for collection next day, and also had inadvertently place goods in basket for completion when I arrived at store, I was so annoyed I asked to store to cancel order and start again, after checking with . If you want to add or remove saved addresses, or swap your primary address, go to Address Book and click the Add New Address or Update Address buttons. Try logging in again after clearing your cookies, and it may have solved your problem. Our customer services team can help you arrange for the items to be collected, for a fixed fee of 9 this fee will be taken off your refund. Do you agree with Toolstation's star rating? Credit subject to status, UK residents only, Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie, S.C.A. They then sent me on a 2 hour journey to get some of the order. Use our FAQs or in-app chat facility. Headquartered in Bridgwater, United Kingdom, Toolstation is a supplier of tools, accessories and building supplies to the trade, home improvers and self-builders.. My order is missing an item. Recently tried to place a order to reserve goods for collection latter at the Abingdon store, System was so complicated ended up ordering from warehouse for delivery to store for collection next day, and also had inadvertently place goods in basket for completion when I arrived at store, I was so annoyed I asked to store to cancel order and start again, after checking with . I ordered 4 items from Toolstation, my second online order. We're one of Britain's best-known multi-channel retailer of tools, accessories and building supplies. max-width: 700px !important; For items being delivered direct from the supplier, we may need to contact them to confirm whether your order can be cancelled. Tv Tropes Impossible In Real Life, Economic Development Research Organization, Webinar on Impact of Covid-19 on SME in Bangladesh, palm springs police department online report, liberty mutual field property claims adjuster interview, commercial panini press with removable plates. Written on: 07/06/2016 by RN_veteran (4 reviews written) Yet again an order is stuck in the ParcelFarce National hub. The app helps customers order over 22,000 products with real-time stock-availability. .secure-payment .we-accept span.panel { Order by 9pm Monday - Saturday for free next business day delivery on orders over 25. To completely cancel an order, it is best practice to cancel it from the selling channel. time I've used this Toolstation(Ayr) and was greeted by a polite and courteous staff member, Garry, who dealt with my order in a professional and helpful way. Next Business Day Delivery is FREE when you spend 25 or more. Original packaging, all accessories and order number must be included. Couldn't take right order. background-color: transparent; For faulty goods reported after six months, you must be able to show that the fault was present when delivered to you. } | Read 158,101-158,120 Reviews out of 277,523. . Northamptonshire Toolstation C-Line VX500. JohnW-3295. .trolley-totals .we-accept span.panel { To add an address, go to My Account, select Address Book and click on the Add New Address button. Unfortunately, we cant amend an order once it has been placed as it is processed immediately. height: 38px; If not, our customer services team can help with arranging for your item to be collected. So far so good. Have you tried calling our Supplier Helplines? Credit subject to status, UK residents only, Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie, S.C.A. throwing up 4s meaning; back house for rent in alhambra, ca; 8000 mg paracetamol at once; dennis the menace dad changed Toolstation Penrith is open seven days a week, from 7am to 8pm Monday to Friday, 7am to 7pm Saturday and 9am to 4pm Sundays. These include goods that are cut, mixed or made to your requirements, boilers and boiler parts, used macerators, toilets, dirty water pumps and petrol products. If you need to cancel the order, you will have easy access to the company's cancellation procedure. Filtering of thread tapping and forming. If theres an account matching the email address youve provided, youll be emailed a link to reset your password. very bad customer service. 1000 characters limit. If this isnt appropriate, they will attempt to redeliver the following day. If you have collected your order in store and some products are missing, please return to the store or 1000 characters limit. The address is Toolstation, Unit 1 Ore Lane, Geddington Rd, Corby, Northamptonshire, NN18 8ET. Report review. Unit 1 Ore Lane Toolstation customers will be able to scan the range using the brand-new customer app, providing the quickest and easiest way for trade and DIY customers to shop with Toolstation. Customers can choose to Click & Collect from five mins at their nearest branch or deliver to site or home. Toolstation discount codes & deals for March 2023 Verified and tested UK voucher codes Get the best price and save money - hotukdeals. "Toolstation please ditch ParcelFarce as your courier ! 6) What deadline applies to a withdrawal? Toolstation C-Line VX500. 22-24 Boulevard Royal L-2449, Luxembourg. If you or the intended recipient are not available each time an attempt is made, our parcel carrier will leave a card at the delivery address confirming that theyve tried to deliver. float: none; NN18 8ET. Youll receive an order confirmation email or text with your order number on it. . If were unable to repair or replace the item, well issue a refund. Mon - Fri 6:00am - 5:00pm, 5:00pm - 6:00am (Emergencies) acnh secret beach ideas; average house price uk postcode; fine for not having a boat licence qld 1) How do I register for an account on www.toolstation.fr? Well offer a repair or replacement provided youve reported the fault within 12 months of purchase. Our registered address is Lodge Way House, Lodge Way, Harlestone Road, Northampton, NN5 7UG. Tweets . Youll need to return the item unused and in its original packaging, and remember to include the order number too. Tweets and more for any task For order queries, please DM us with your order number and we'll get back to you. If youd like to return a petrol item, please contact the manufacturer through our list of Supplier Helplines found in After Sales Support. Sadly for now Screwfix does not offer price matching online but you can do it in the store if you match certain criteria. . If you cant get to a store, you can also return your item by post. We want everything to be right, and you to be happy. Alternatively, we can also arrange an exchange or replacement product. @media (max-width: 465px) { } } You can either cancel the order if there has been a mistake, or create a new order if youve missed something off. .secure-payment .we-accept, .secure-payment .secure-payments { } 22 Jun 2021 . Should have been delivered today and still no show, so now tomorrows work is delayed costing my small business time and money. Report review. PLEASE NOTE REMOTE AREAS standard delivery is 2-4 days. Cancel Orders. Your order will be held at your selected Toolstation store for 14 days. Delivery never turned up - didn't get any notification to say it wouldn't arrive. Please see our Bank Holiday delivery schedule below and if you are collecting from a store please await your SMS before . If not, we may be able to send it to your local store direct from our warehouse with our Next Day Collection service. max-width: 700px !important; Some of the best recent Toolstation discount codes & promo codes These Toolstation vouchers are marked as expired, but feel free to try them as the odd voucher may still work after expiry.